Boucher's Observation: He who blows his own horn always plays the music several octaves higher than originally written.
Bove's Theorem: The remaining work to finish in order to reach your goal increases as the deadline approaches.
Boyle's Laws: (1) The success of any venture will be helped by prayer, even in the wrong denomination. (2) When things are going well, someone will inevitably experiment detrimentally. (3) The deficiency will never show itself during the dry runs. (4) Information travels more surely to those with a lessor need to know. (5) An original idea can never emerge from committee in the original. (6) When the product is destined to fail, the delivery system will perform perfectly. (7) The crucial memorandum will be snared in the out-basket by the paper clip of the overlying correspondence and go to file. (8) Success can be insured only by devising a defense against failure of the contingency plan. (9) Performance is directly affected by the perversity of inanimate objects. (10) If not controlled, work will to the competent man until he submerges. (11) The lagging activity in a project will invariably be found in the area where the highest overtime rates lie waiting. (12) Talent in staff work or sales will recurringly be interrupted as managerial ability. (13) The "think positive" leader tends to listen to his subordinates' premonitions only during the postmortems. (14) Clearly stated instructions will consistently produce multiple interpretations. (15) On successive charts of the same organization the number of boxes will never decrease. - Charles P. Boyle, Goddard Space Flight Center, NASA
Friday, May 29, 2009
Monday, May 25, 2009
The Useful Business Tips 31: 5 Effective Tips On How To Pleasing Your Customers!
Would you want to know the best ways on how to pleasing your customers? Well, here are 5 easy tips here and hope you’ll learn something from it:
Tip No.1
You have to make sure that all your employees know how to “Smile”, especially those that responsible as receptionists! Believe it or not, the experts mentioned that a simple smile can significantly leaving a deep impact on the customers.
Tip No.2
When you’re hiring new employees, please take a few moment and evaluate the background of the employee. Please ensure that you hire those people that love to contact and showing great smile to other!
Tip No.3
You have to train the phone receptionists to speak clearly and slowly, as the customers are mostly pissed off with those impatient or rude employees!
Tip No.4
You need to restrict that all employees have a great understanding about your products/services, so they can answer customers’ questions without any hassle.
Tip No.5
It’s important to allow employees to change their talking strategy, in order to meet customer needs.
Tip No.1
You have to make sure that all your employees know how to “Smile”, especially those that responsible as receptionists! Believe it or not, the experts mentioned that a simple smile can significantly leaving a deep impact on the customers.
Tip No.2
When you’re hiring new employees, please take a few moment and evaluate the background of the employee. Please ensure that you hire those people that love to contact and showing great smile to other!
Tip No.3
You have to train the phone receptionists to speak clearly and slowly, as the customers are mostly pissed off with those impatient or rude employees!
Tip No.4
You need to restrict that all employees have a great understanding about your products/services, so they can answer customers’ questions without any hassle.
Tip No.5
It’s important to allow employees to change their talking strategy, in order to meet customer needs.
Thursday, May 21, 2009
Business one-liners 52
Berra's Law: You can observe a lot just by watching. - Yogi Berra
Bierman's Laws of Contracts: (1) In any given document, you can't cover all the "what if's". (2) Lawyers stay in business resolving all the unresolved "what if's". (3) Every resolved "what if" creates two unresolved "what if's".
Billing's Law: Live within your income, even if you have to borrow to do so. - Josh Billings
Billings Phenomenon: The conclusions of most good operations research studies are obvious. - Robert E. Machol (The name refers to a well-known Billings story in which a farmer becomes concerned that his black horses are eating more than his white horses. He does a detailed study of the situation and finds that he has more black horses than white horses, Machol points out.)
Bierman's Laws of Contracts: (1) In any given document, you can't cover all the "what if's". (2) Lawyers stay in business resolving all the unresolved "what if's". (3) Every resolved "what if" creates two unresolved "what if's".
Billing's Law: Live within your income, even if you have to borrow to do so. - Josh Billings
Billings Phenomenon: The conclusions of most good operations research studies are obvious. - Robert E. Machol (The name refers to a well-known Billings story in which a farmer becomes concerned that his black horses are eating more than his white horses. He does a detailed study of the situation and finds that he has more black horses than white horses, Machol points out.)
Monday, May 18, 2009
The Useful Business Tips 30: The Genuine 5 Tips on How to Build a Good Relationship With Your Customers!
The good relationship with the customers playing the important role of one company’s success story.
Hence, if you don’t want to be a failure in your business life, then you should read on this article…
Tip No.1
You have to make sure your employees know that friendliness is not enough, as the customers need effective helps in most of the cases.
Tip No.2
Try to arrange a meeting and introduce your clients to your sales staff. This way can motivate the employees better, than just a cold hard call through the phone!
Tip No.3
Remember to send a fruit basket to clients that have helped you to refer new home buyers/sellers.
Tip No.4
You should encourage the employees go for the extra mile, as this will prevent the percentage of losing any potential buyers/sellers.
Tip No.5
Remember to keep in touch with your customers, as they’re your valuable treasures!
Hence, if you don’t want to be a failure in your business life, then you should read on this article…
Tip No.1
You have to make sure your employees know that friendliness is not enough, as the customers need effective helps in most of the cases.
Tip No.2
Try to arrange a meeting and introduce your clients to your sales staff. This way can motivate the employees better, than just a cold hard call through the phone!
Tip No.3
Remember to send a fruit basket to clients that have helped you to refer new home buyers/sellers.
Tip No.4
You should encourage the employees go for the extra mile, as this will prevent the percentage of losing any potential buyers/sellers.
Tip No.5
Remember to keep in touch with your customers, as they’re your valuable treasures!
Wednesday, May 13, 2009
Business one-liners 51
Anthony's Law of Force: Don't force it, get a larger hammer.
Anthony's Law of the Workshop: Any tool, when dropped, will roll into the least accessible corner or the workshop. Corollary: On the way to the corner, any dropped tool will first always strike your toes.
Baker's Law: Misery no longer loves company, Nowadays it insists on it. - Columnist Russell Baker
Banacek's Eighteenth Polish Proverb: The hippo has no sting, but the wise man would rather be sat upon by the bee.
Barker's Proof: Proofreading is more effective after publication.
Becker's Law: It is much harder to find a job than to keep one. - Jules Becker & Co. (Becker goes on to claim that his law permeates industry as well as government, "...once a person has been hired inertia sets in, and the employer would rather settle for the current employee's incompetence and idiosyncrasies than look for a new employee.")
Belle's Constant: The ratio of time involved in work to time available for work is about 0.6. - from a 1977 JIR article of the same title by Daniel McIvor and Olsen Belle, in which it is observed that knowledge of this constant is most useful in planning long-range projects. It is based on such things as an analysis of an eight hour workday in which only 4.8 hours are actually spent working (or 0.6 of the time available), with the rest being spent on coffee breaks, bathroom visits, resting, walking, fiddling around, and trying to determine what to do next.
Bennett's Laws of Horticulture: (1) Houses are for people to live in. (2) Gardens are for plants to live in. (3) There is no such thing as a houseplant.
Anthony's Law of the Workshop: Any tool, when dropped, will roll into the least accessible corner or the workshop. Corollary: On the way to the corner, any dropped tool will first always strike your toes.
Baker's Law: Misery no longer loves company, Nowadays it insists on it. - Columnist Russell Baker
Banacek's Eighteenth Polish Proverb: The hippo has no sting, but the wise man would rather be sat upon by the bee.
Barker's Proof: Proofreading is more effective after publication.
Becker's Law: It is much harder to find a job than to keep one. - Jules Becker & Co. (Becker goes on to claim that his law permeates industry as well as government, "...once a person has been hired inertia sets in, and the employer would rather settle for the current employee's incompetence and idiosyncrasies than look for a new employee.")
Belle's Constant: The ratio of time involved in work to time available for work is about 0.6. - from a 1977 JIR article of the same title by Daniel McIvor and Olsen Belle, in which it is observed that knowledge of this constant is most useful in planning long-range projects. It is based on such things as an analysis of an eight hour workday in which only 4.8 hours are actually spent working (or 0.6 of the time available), with the rest being spent on coffee breaks, bathroom visits, resting, walking, fiddling around, and trying to determine what to do next.
Bennett's Laws of Horticulture: (1) Houses are for people to live in. (2) Gardens are for plants to live in. (3) There is no such thing as a houseplant.
Saturday, May 9, 2009
The Useful Business Tips 29: The Incredible Forecasting Future Techniques Are About to Reveal!
In this recession, many huge corporate have been declared bankruptcy. Hence, it’s very important to forecast the future of one person’s company.
Below here are the 5 magnificent techniques, where it can help you to predict the future:
Technique 1
The main part is to develop a meaningful sales forecast in term of basic business units. You can predict the weekly sales of the first few months or monthly sales throughout the first few years. Keep the detailed records/tracks on it. Then, you can forecast the company’s future based on it!
Technique 2
You should build up profiles for your products/services, and it would be better to keep every profile of the customers.
Technique 3
Research and discover the effective ways to attract more customers buying your products/services.
Technique 4
Drafting a plan on how you will make your products/services being sold to the potential customers, such as through the retail stores, wholesale, direct or by internet!
Technique 5
Last but not least, you need to have a “backup” plan/strategy. Just in case, if your sales forecast didn’t hit the actual target.
Below here are the 5 magnificent techniques, where it can help you to predict the future:
Technique 1
The main part is to develop a meaningful sales forecast in term of basic business units. You can predict the weekly sales of the first few months or monthly sales throughout the first few years. Keep the detailed records/tracks on it. Then, you can forecast the company’s future based on it!
Technique 2
You should build up profiles for your products/services, and it would be better to keep every profile of the customers.
Technique 3
Research and discover the effective ways to attract more customers buying your products/services.
Technique 4
Drafting a plan on how you will make your products/services being sold to the potential customers, such as through the retail stores, wholesale, direct or by internet!
Technique 5
Last but not least, you need to have a “backup” plan/strategy. Just in case, if your sales forecast didn’t hit the actual target.
Wednesday, May 6, 2009
Business one-liners 50
Approval Seeker's Law: Those whose approval you seek the most give you the least. - Washington writer Rozanne Weissman
The Aquinas Axiom: What the gods get away with, the cows don't.
Army Axiom: Any order that can be misunderstood has been misunderstood.
Arnold's Laws of Documentation: (1) If it should exist, it doesn't. (2) If it does exist, it's out of date. (3) Only documentation for useless programs transcends the first two laws.
Astrology Laws: It's always the wrong time of the month. - Rozanne Weissman
Avery's Rule of Three: Trouble strikes in series of threes, but when working around the house the next job after a series of three is not the fourth job - it's the start of a brand new series of three.
Baer's Quartet: What's good politics is bad economics; what's bad politics is good economics; what's good economics is bad politics; what's bad economics is good politics. - Eugene Baer (Baer also allows that it can be restated somewhat more compactly as "What's good politics is bad economics and vice versa, vice versa.")
Bagdikian's Observation: Trying to be a first-rate reporter on the average American newspaper is like trying to play Bach's "St. Matthew Passion" on a ukelele.
Baker's First Law of Federal Geometry: A block grant is a solid mass of money surrounded on all sides by governors.
The Aquinas Axiom: What the gods get away with, the cows don't.
Army Axiom: Any order that can be misunderstood has been misunderstood.
Arnold's Laws of Documentation: (1) If it should exist, it doesn't. (2) If it does exist, it's out of date. (3) Only documentation for useless programs transcends the first two laws.
Astrology Laws: It's always the wrong time of the month. - Rozanne Weissman
Avery's Rule of Three: Trouble strikes in series of threes, but when working around the house the next job after a series of three is not the fourth job - it's the start of a brand new series of three.
Baer's Quartet: What's good politics is bad economics; what's bad politics is good economics; what's good economics is bad politics; what's bad economics is good politics. - Eugene Baer (Baer also allows that it can be restated somewhat more compactly as "What's good politics is bad economics and vice versa, vice versa.")
Bagdikian's Observation: Trying to be a first-rate reporter on the average American newspaper is like trying to play Bach's "St. Matthew Passion" on a ukelele.
Baker's First Law of Federal Geometry: A block grant is a solid mass of money surrounded on all sides by governors.
Sunday, May 3, 2009
The Useful Business Tips 28: 5 Efficient Tips to Know Your Customers Better
You’re only an ordinary human being, and you didn’t have the “mind reading” just like the Matt Parkman, the police officer in “Heroes” series did?
Ok, who say we should need the mind reading power here? Actually, there is a simpler ways to know your customers’ opinions/thoughts:
No.1
In this case, you’ve to ask yourself first, “What you really need to know from the customers?” For example, the advantages and disadvantages of using your products? How do they feel about the way your company handles all the complaints? You should determine what you want to know first, before you’re getting into the situation!
No.2
The survey method (Although it is old-fashioned, but it’s the most effective method!). From here, you can evaluate the customer satisfaction level.
No.3
You can hire an outside market research firm to develop questions. It would be even better, if you have an in-house experienced person that can help you here!
No.4
Remember to keep all the ongoing customer compliments/complaints. Discuss this matter and looking for better solution during the staff meetings.
No.5
Invest adequate money in the products’ R&D field and maintain the products’ quality to keep the customers coming back to you!
Ok, who say we should need the mind reading power here? Actually, there is a simpler ways to know your customers’ opinions/thoughts:
No.1
In this case, you’ve to ask yourself first, “What you really need to know from the customers?” For example, the advantages and disadvantages of using your products? How do they feel about the way your company handles all the complaints? You should determine what you want to know first, before you’re getting into the situation!
No.2
The survey method (Although it is old-fashioned, but it’s the most effective method!). From here, you can evaluate the customer satisfaction level.
No.3
You can hire an outside market research firm to develop questions. It would be even better, if you have an in-house experienced person that can help you here!
No.4
Remember to keep all the ongoing customer compliments/complaints. Discuss this matter and looking for better solution during the staff meetings.
No.5
Invest adequate money in the products’ R&D field and maintain the products’ quality to keep the customers coming back to you!
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